Perform a variety of warehouse traffic routing duties to ensure correct and timely shipping documentation. Perform other office duties as requested. The position also requires the ability to make decisions related to the job without immediate supervision from Supervisor and/or Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer service duties include but are not limited to answering phones, filing, inventory posting and updating, and handling daily incoming and outgoing mail.
Assist Amerex Corporation (Trussville) Sales and Purchasing Personnel with customer and vendor request (carrier routing, freight rates, expedite shipments, RMA returns, customer pickups and shipment re-consignments).
Data entry to enter and close shipments.
Coordinate and distribute shippers accordingly. (example UPS, FEDEX)
Facilitate the completion of the customer pick-ups and must ships daily.
Route customer orders and assign specific routing instructions per customer and logistic companies.
Print and complete Bill of Lading and place in freight carrier’s folder to ship.
Complete Straight Bill of Lading for vendor service shipments.
Ensure entering visitors sign in and out on the Amerex Corporation Premises Permit and Full Release Form.
Perform various traffic and offices duties as requested.
Complete all required training including Hazardous Material Classes –Marking, Labeling and Shipping Documentation.
Route customer orders and assign specific routing instructions per customer and logistic companies
Perform daily business activities related to the branch such as okaying payment of bills, dealing with property management and city departments.
Administer weekly safety training as required by the safety department and regular hazmat training with staff.
Attend weekly conference calls as requested.
Prepare branch for all audits both planned and unplanned.
Administer annual reviews of staff members, schedule and manage employee use of vacation and sick leave
Additional duties as may be assigned
EDUCATION, TRAINING AND EXPERIENCE
High School Graduate or equivalent with office experience. College level courses completed a plus.
Computer proficient – Microsoft Office, Word, Excel and Outlook.
Must be self-directed, organized and handle multi-tasking assignments for reoccurring and/or one-time assignments.
Proper telephone etiquette and handle different personalities well.
Excellent time management, written and verbal communications and human relations skills.