Welcome page

Janus - Senior Customer Relations Account Specialist

Job Locations US-IN-Crown Point
Category
Customer Service/Support
Shift
1st
Position Type
Regular Full-Time
Company
Janus

Overview

Interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services.

Responsibilities

Shall include but not be limited to the following:

  • Process and manager orders, forms, applications and requests
  • Produces requisitions to support material requirements
  • Analyzes and rectifies customer concerns to ensure customer satisfaction
  • Communicate and coordinate with internal departments
  • Record details of inquiries, comments and complaints including detail of the actions taken
  • Assist other departments where needed

Qualifications

Bachelor’s degree preferred

Communication skills (verbal and written)

Microsoft Office

Typing

Excellent attendance history

Excellent communications and people skills

Excellent organization skills

Excellent computer skills

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed
McWane is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. If you would like more information on your EEO rights under the law please click here.